WHERE IS THE STORE BASED?
We are based in US..
WHERE DO YOU SHIP FROM?
We ship from our partnered located in China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
WHAT IS YOUR RETURN OR REFUND POLICY?
WHAT ARE YOUR SHIPPING CHARGES?
We offer low shipping rates worldwide to more than 185 countries and free shipping on orders over 75 dollars.
CAN I PLACE THE ORDER OUTSIDE OF US?
Yes, you can place the order from any country.
WHAT ABOUT CUSTOMS FEES?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
CAN I CANCEL OR MODIFY MY ORDER AFTER I HAVE PAID FOR IT?
Please email us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.
ANY OTHER QUESTIONS?
email us at firstname.lastname@example.org and we are happy to help.
How long does it take to get my item?
Most orders take around 14 days or more to arrive. Orders to Canada, Australia, United Kingdom, other countries
could take more time (30-90 days); some of delays could be because of Customs processing.